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  1. Employees
  2. Common Payment Questions

Common Payment Questions

Get information on early transfers, common payment issues and much more.

General Information

  • Where is my bonus payment?
  • What happens if I see my paycheck as "credit pending"?
  • Will a payment sent to bank account post on a holiday?
  • How does DailyPay work?
  • How do I receive a free transfer?
  • Why did the Instant Payment to my Debit card fail?
See all 9 articles

Emoji Text Payments

  • How does Text Emojis feature work?
  • What is the fee for a text emoji payment?
  • Why am I getting an error that my phone number is not connected to my account when attempting to text emojis?
  • How can I opt-out of receiving text emoji messages?
  • How can I check my balance?
  • Am I eligible to Text Emojis?
See all 10 articles

Now (Instant payments)

  • How does Now instant payment feature work?
  • When can I expect to receive the Now instant payment?
  • Will I receive Now instant payments on Weekends & Holidays?
  • What is the fee for Now instant payment?
  • What happens if Now instant payment fails?
  • Why is the debit card, I'm trying to use to receive Now instant payments, unsupported?
See all 7 articles

Next (Next business-day payments)

  • How does Next business day payment feature work?
  • When can I expect to receive the Next business day payment?
  • Will I receive Next business day payments on Weekends & Holidays?
  • What is the fee for a Next business day payment?
  • What happens if Next business day payment fails?
  • What if Next business day payment is sent to a wrong bank account?
See all 7 articles
Employees