Your DailyPay Balance is a portion of your earned wages. Please note that your DailyPay Balance will never represent 100% of your earnings due to a number of factors such as taxes, when hours are reported, and other payroll deductions. Our computers will automatically compute your advance rate - the percentage of earned wages made available to you - and it cannot be negotiated. Not to worry though, you will always receive your full paycheck minus anything you’ve received early from us on your normal payday!
Please note that for new clients, our computers will set a conservative advance rate, meaning your DailyPay Balance might seem lower than expected at first. Once our computers get to know you better after a couple of weeks of payment history, our computer will set the appropriate rate for you.
Last thing to note is your employer does not have control over your DailyPay Balance. We’d be happy to answer any further questions you might have about your DailyPay Balance at employee.support@dailypay.com.
You may always check your DailyPay Balance by texting ‘Balance’ to 66867.
You may also subscribe to Balance Alert emails or text messages to be automatically notified when your DailyPay Balance updates. To do so, please log into your account and click on Account Settings option in the drop down on the right hand side. Once you are in Account Settings, navigate down to ‘Notification Preferences’ section and turn on notification “Text me when my balance goes up”/”Email me when my balance goes up”. Once you have enabled notifications, you will receive automated updates.